Contact and FAQs

Let's find theright care for you.

Your city

All cities
Mumbai
Delhi NCR
Chandigarh

Have a question about a facial, product, device or wellness scan? Contact our team for guidance and booking support.

Three citiesthree teams

Each city team answers its own number. Areas, numbers and hours are the same ones the app uses, so what you hear on the phone matches what you see on screen.

MumbaiLive

Areas we coverSelected areas across Mumbai Metropolitan Area. Contact our team to confirm availability.

+91 72080 45057

Mon–Sun, 10:00 AM–7:00 PM IST

Call WWI WhatsApp

All areas

Delhi NCRLive

Areas we coverSelected areas across Delhi NCR. Contact our team to confirm availability.

+91 90411 36711

Mon–Sun, 10:00 AM–7:00 PM IST

Call WWI WhatsApp

All areas

ChandigarhLive

Areas we coverSelected areas across Chandigarh Tricity. Contact our team to confirm availability.

+91 90411 36711+91 77175 57322

Mon–Sun, 10:00 AM–7:00 PM IST

Call WWI WhatsApp

All areas

Other waysto reach WWI

01Emailinfo@wellnessswave.com. For enquiries and booking support. Messages received outside contact hours are answered on the next working day.

02WhatsAppEach city team answers its own number, shown on the cards above. Messages are read in the same hours calls are answered.

03Follow WWIStay connected with Wellnesss Wave India on Instagram, @wellnessswave_india, for skincare insights, wellness tips, new rituals and exclusive offers.

Frequently askedquestions

Answers match the app and the policies. Every question has its own address, so other pages can link straight to an answer.

Booking
Payments
The visit

Booking

5 questions

: Contact the WWI team by phone or WhatsApp to choose a facial and arrange your appointment. A booking amount, a percentage of the service price, confirms your visit. All displayed prices include applicable GST.
: WWI currently offers at-home facial services across Chandigarh Tricity, Delhi NCR and Mumbai, subject to technician availability in your area. Enter your pincode in the app to check availability or contact our team if you are unsure whether we currently cover your location.
: Appointment start times are available at 30-minute intervals during WWI service hours, on days when a technician covers your area. Available slots for your location will be shown in the app. 10am - 7pm.
: Yes. A member of the WWI team will contact you the day before (or if booked on the same day - atleast 1 hour before) your appointment to confirm the visit and make sure everything is arranged. A confirmation will also be shared through WhatsApp where applicable.
: Not at the moment. WWI assigns a trained technician according to your location, treatment and availability. All technicians delivering WWI services are trained to follow our treatment, consultation, hygiene and safety protocols.

Payments

2 questions

: A booking amount, a percentage of the service price, is charged to confirm an at-home service. When booking through the app, this can be paid using the available digital payment methods. If you book directly with our team, a payment link may be shared with you. The remaining balance is payable after your treatment using the payment options provided for your appointment.
: All displayed prices include applicable GST.

The visit

4 questions

: Yes. After arriving, your technician will discuss your skin concerns, current routine and goals before recommending a suitable facial.
: Your facial consultation is carried out by the technician. Individual dermatology consultations can be arranged where appropriate.
: Recommendations are optional. Our team explains suitable choices so you can decide what fits your needs.
: Contact our team about scan availability and booking options. A PRYSM iO scan is separate from the consultation used to select your facial.

Policies

Cancellation and refunds Privacy policy Terms of use

Book by phone or WhatsApp

The WWI app is coming soon.

Our team can help you choose a facial and arrange your appointment by phone or WhatsApp.

Get it onGoogle Play

Download on theApp Store

Coming soon